Privacy Policy

Northview Technology LLC — Privacy Policy

Last updated: September 25, 2026

1. Introduction

Northview Technology LLC ("Northview Technology," "we," "our," or "us") respects your privacy and is committed to handling your personal information responsibly.

This Privacy Policy explains what information we collect through our website, northviewtechnology.com, and through communications related to our services, how that information is used, and how you can contact us regarding your personal information.

Northview Technology provides IT support, networking, cybersecurity, and technology consulting services for individuals and businesses.

2. Information We Collect

When you contact Northview Technology through our website, by email, or by telephone, we may collect information you voluntarily provide, including:

  • Your name
  • Email address
  • Telephone number
  • City or general service location
  • The type of technology assistance requested
  • Information about your technology needs or problems
  • Communications related to your inquiry or service request

If you become a customer, we may also maintain records related to services provided, previous communications, technical recommendations, and other information necessary to support our business relationship.

Our website does not currently collect payment card information through its contact form.

3. How We Use Your Information

Information collected by Northview Technology is used for legitimate business purposes, including:

  • Responding to inquiries and service requests
  • Scheduling appointments and providing technical support
  • Preparing estimates and communicating about services
  • Maintaining customer service histories
  • Following up on previously completed work
  • Improving our services and business operations
  • Meeting applicable legal and recordkeeping obligations

We do not use email addresses submitted through our contact form to send unsolicited promotional emails or newsletters.

We do not sell customer personal information to advertisers or data brokers.

4. Website Hosting and Third-Party Services

Northview Technology uses third-party technology providers to operate its website and communicate with customers.

Netlify

Our website is hosted by Netlify. Contact form submissions are processed and stored through Netlify Forms.

Netlify may process technical information associated with website requests and form submissions as part of providing hosting, security, spam prevention, and website functionality.

Northview Technology uses Netlify Web Analytics to understand website traffic and improve the visitor experience. This service provides information such as page views, popular pages, and general visitor locations. Netlify collects this information through server-side processing without requiring visitor-tracking cookies.

Proton Mail

Northview Technology uses Proton Mail for business email communications.

Information submitted through our website contact form may be included in email notifications delivered to our business email account.

We use these services to operate our business and respond to customer inquiries.

5. Cookies and Website Analytics

Northview Technology does not currently use Google Analytics or advertising pixels to track visitors for targeted advertising.

Our hosting provider may process technical information necessary to operate, secure, and maintain the website.

If Netlify Web Analytics is enabled, website usage statistics are generated from server-side information without requiring visitor-tracking cookies.

If we introduce additional analytics, advertising, or tracking technologies in the future, we will update this policy as appropriate.

6. Information Security

Northview Technology takes reasonable measures to protect personal information from unauthorized access, disclosure, alteration, or loss.

Access to customer information is limited to what is necessary for business operations and service delivery.

Although we take information security seriously, no website, email system, or method of electronic transmission can be guaranteed to be completely secure.

Please do not submit passwords, Social Security numbers, financial account information, medical records, or other highly sensitive information through our general website contact form.

If sensitive information is required for a service engagement, we will discuss an appropriate method for exchanging that information.

7. How Long We Keep Information

Northview Technology may retain customer inquiries, communications, and service records for future reference, ongoing technical support, business administration, and applicable legal or recordkeeping requirements.

We retain personal information for as long as reasonably necessary for these purposes.

Information that is no longer needed may be deleted or securely disposed of, subject to applicable legal and business obligations.

8. Sharing Your Information

Northview Technology does not sell personal information.

We may share information with service providers when necessary to operate our website, process inquiries, communicate with customers, or deliver requested services.

We may also disclose information when required by law or when reasonably necessary to protect our rights, customers, or business operations.

We do not share customer contact information with third parties for their independent marketing purposes.

9. Your Privacy Choices

You may contact Northview Technology to request access to, correction of, or deletion of personal information we maintain about you.

We will review and respond to requests as appropriate, subject to applicable legal requirements and legitimate business recordkeeping needs.

You may also contact us if you have questions or concerns about how your information is handled.

10. Changes to This Privacy Policy

Northview Technology may update this Privacy Policy as our business, website, or technology services evolve.

When changes are made, the updated policy will be published on this page with a revised date.

11. Contact Information

If you have questions about this Privacy Policy or how Northview Technology handles personal information, please contact:

Northview Technology LLC

Twin Cities, Minnesota

Phone: 612-361-0707

Email: contact@northviewtechnology.com

Website: northviewtechnology.com