Services

Services

Northview Technology provides practical technology support, cybersecurity guidance, and IT consulting for homes, small businesses, and nonprofit organizations throughout the Twin Cities.

Whether you need help solving an immediate problem, improving an existing system, or making a larger technology decision, the goal is the same: understand the problem first, explain the options clearly, and recommend a solution that makes sense for your needs and budget.

Services range from individual troubleshooting and repairs to ongoing technology guidance, cybersecurity assessments, and consulting engagements.

Computer Repair & Support

When a computer isn't working properly, the first step is determining what's actually wrong rather than immediately replacing parts or recommending a new machine.

Northview Technology provides troubleshooting, repair, configuration, and technical support for home and small-business computers and related equipment.

Adding RAM module to laptop

Services include:

  • Slow computers, startup problems, and operating system issues
  • Hardware troubleshooting, upgrades, and replacement
  • Software installation and configuration
  • New computer setup and data migration
  • Printer and peripheral troubleshooting
  • Windows PCs, servers, Linux systems, and other common technology

Whether you're dealing with a computer that won't start or setting up equipment for a new employee, the goal is to get your technology working reliably and help you understand your options.

Wi-Fi & Networking

Unreliable Wi-Fi can result from router placement, interference, building construction, outdated equipment, configuration problems, or simply trying to cover more space than one wireless access point can reasonably handle.

Two wireless access points with a network switch and network cable tester
Northview Technology provides home and small-business networking services, including:

  • Wi-Fi troubleshooting and coverage improvement
  • Router, switch, and wireless access point installation
  • Mesh Wi-Fi system configuration
  • Wired networking and connectivity troubleshooting
  • Network equipment upgrades and configuration
  • Internet service and modem integration
  • Network security and device connectivity

Whether you're trying to eliminate dead zones in a multi-story home or improve connectivity throughout a small business, the goal is a reliable network that supports how you actually use technology.

Business IT Support

Small organizations need dependable technology, but maintaining an experienced internal IT department isn't always practical.

Northview Technology provides technical support and IT consulting tailored to the needs and resources of small businesses and nonprofit organizations.

Services include:

A person seated at a desk with two monitors
  • Computer, server, and network support
  • Microsoft 365 and Google Workspace administration
  • Cloud services and systems integration
  • User accounts and access management
  • Data backup and recovery planning
  • Technology purchasing and vendor coordination
  • IT infrastructure assessments and improvements
  • IT documentation and operational procedures
  • Ongoing technical support and technology guidance

Support can range from resolving an immediate technical issue to developing a longer-term technology plan.

Northview can also work alongside your existing IT provider or managed service provider, providing additional technical expertise, project assistance, and independent guidance when needed.

Cybersecurity & Risk Management

Cybersecurity isn't simply a matter of purchasing more security products. It involves understanding your risks, protecting important information, preparing for disruptions, and making sound decisions about how technology is managed.

Northview Technology provides practical cybersecurity services for both individuals and organizations.

Person at desk looking at two monitors
Home & Personal Cybersecurity

Protecting your home technology and online accounts is increasingly important as more of daily life depends on connected devices and digital services.

Northview can help with:

  • Home network and Wi-Fi security assessments
  • Computer and mobile device security
  • Password managers and multifactor authentication
  • Online account and identity protection
  • Smart-home and connected-device security
  • Personal data backup and recovery planning
  • Family online safety and parental controls
  • Scam and phishing awareness for individuals and families

The goal is to help you understand your risks and take practical steps to protect your devices, accounts, and personal information.

Business Cybersecurity

Small businesses face many of the same cybersecurity risks as larger organizations, often without dedicated security staff or the resources to manage those risks internally.

Northview Technology provides practical cybersecurity assessments, advisory services, and security program guidance appropriate to the size and complexity of your organization.

Services include:

  • Cybersecurity risk assessments and gap analysis
  • Virtual CISO and fractional security leadership
  • Security roadmap and policy development
  • Microsoft 365 and cloud security assessments
  • Cyber insurance and compliance readiness
  • Incident response and disaster recovery planning
  • Vendor and third-party risk reviews
  • Employee security awareness and phishing prevention

With experience in enterprise IT leadership, cybersecurity governance, and regulated healthcare environments, Northview Technology helps business owners understand their security posture, identify meaningful risks, and prioritize improvements based on impact, cost, and available resources.

These services can also complement an existing IT provider or managed service provider by providing independent security oversight, identifying gaps, clarifying expectations, and helping determine whether your organization's cybersecurity needs are being adequately addressed.

Technology Consulting

Sometimes the challenge isn't fixing something that's broken. It's deciding what to purchase, what to replace, how different systems should work together, or whether a proposed technology investment actually makes sense.

Northview Technology provides independent technology guidance for homeowners, small businesses, and nonprofit organizations.

Consulting services include:

  • Technology assessments and planning
  • IT strategy and infrastructure roadmaps
  • Hardware and software selection
  • Cloud services and technology modernization
  • IT operations and service delivery improvements
  • Vendor selection and management
  • Technology budgeting and purchasing decisions
  • Project planning and implementation oversight
  • IT security and risk management

Whether you're considering a new computer, replacing aging infrastructure, evaluating an IT service provider, or planning a larger technology initiative, Northview Technology can help you understand the options, weigh the tradeoffs, and make a more informed decision.

The goal is to recommend technology that fits your needs, budget, and long-term plans.

Not Sure What You Need?

You don't need to diagnose the problem before contacting me.

Tell me what's happening, what you're trying to accomplish, or what isn't working, and I'll help determine the next step.

Call Northview Technology: 612-361-0707

Request Services