Services
Services
Northview Technology provides practical technology support, networking, cybersecurity, and IT consulting for homes and small businesses throughout the Twin Cities metro.
Whether you need help solving an immediate problem, improving an existing system, strengthening security, or making informed technology decisions, the focus is on straightforward solutions without unnecessary complexity.
Services range from individual troubleshooting requests to ongoing technology guidance and consulting engagements.
Computer Repair & Support
When a computer isn't working properly, the first step is determining what's actually wrong rather than immediately replacing parts or recommending a new machine.
Northview Technology provides troubleshooting, repair, configuration, and technical support for home and small-business computers and related equipment.
Services include:
- Slow computers, startup problems, and operating system issues
- Hardware troubleshooting, upgrades, and replacement
- Software installation and configuration
- New computer setup and data migration
- Printer and peripheral troubleshooting
- Windows PCs, servers, Linux systems, and other common technology
Whether you're dealing with a computer that won't start or setting up equipment for a new employee, the goal is to get your technology working reliably and help you understand your options.
Wi-Fi & Networking
Unreliable Wi-Fi can result from router placement, interference, building construction, outdated equipment, configuration problems, or simply trying to cover more space than one wireless access point can reasonably handle.
Northview Technology provides home and small-business networking services, including:
- Wi-Fi troubleshooting and coverage improvement
- Router, switch, and wireless access point installation
- Mesh Wi-Fi system configuration
- Wired networking and connectivity troubleshooting
- Network equipment upgrades and configuration
- Internet service and modem integration
- Network security and device connectivity
Whether you're trying to eliminate dead zones in a multi-story home or improve connectivity throughout a small business, the goal is a reliable network that supports how you actually use technology.
Small Business IT Support
Small organizations need dependable technology, but maintaining an experienced internal IT department isn't always practical.
Northview Technology provides technical support and IT consulting tailored to the needs and resources of small businesses and nonprofit organizations.
Services include:
- Computer, server, and network support
- Microsoft 365 and Google Workspace administration
- Cloud services and systems integration
- User accounts and access management
- Data backup and recovery planning
- Technology purchasing and vendor coordination
- IT infrastructure assessments and improvements
- IT documentation and operational procedures
- Ongoing technical support and technology guidance
Support can range from resolving an immediate technical issue to developing a longer-term technology plan.
Northview can also work alongside your existing IT provider or managed service provider, providing additional technical expertise, project assistance, and independent guidance when needed.
Cybersecurity & Risk Management
Cybersecurity isn't simply a matter of purchasing more security products. It involves understanding your risks, protecting important information, preparing for disruptions, and making sound decisions about how technology is managed.
Northview Technology provides practical cybersecurity services for both individuals and organizations.
Home & Personal Cybersecurity
Protecting your home technology and online accounts is increasingly important as more of daily life depends on connected devices and digital services.
Northview can help with:
- Home network and Wi-Fi security assessments
- Computer and mobile device security
- Password managers and multifactor authentication
- Online account and identity protection
- Smart-home and connected-device security
- Personal data backup and recovery planning
- Family online safety and parental controls
- Scam and phishing awareness for individuals and families
The goal is to help you understand your risks and take practical steps to protect your devices, accounts, and personal information.
Business Cybersecurity
Small businesses face many of the same cybersecurity risks as larger organizations, often without dedicated security staff or the resources to manage those risks internally.
Northview Technology provides cybersecurity assessments, advisory services, and security program development appropriate to the size and complexity of your organization.
Services include:
- Cybersecurity risk assessments and gap analyses
- Virtual CISO and fractional security leadership
- Cybersecurity strategy and roadmap development
- Microsoft 365 and cloud security assessments
- HIPAA security assessments and compliance advisory
- Cyber insurance readiness assessments
- Security policy and procedure development
- Incident response and disaster recovery planning
- Third-party vendor and MSP security reviews
- Employee security awareness and phishing prevention
With experience in enterprise IT leadership, cybersecurity governance, and regulated healthcare environments, Northview can help business owners understand their organization's security posture and prioritize meaningful improvements.
Security advisory services can complement your existing IT provider, helping establish clear expectations, identify gaps, and evaluate whether the organization's security needs are being addressed.
Technology Consulting
Sometimes the challenge isn't fixing something that's broken. It's determining what to purchase, what to replace, how systems should work together, or whether a proposed technology investment makes sense.
Northview Technology provides independent technology guidance for homeowners, small businesses, and nonprofit organizations.
Consulting services include:
- Technology assessments and planning
- IT strategy and infrastructure roadmaps
- Hardware and software selection
- Cloud services and technology modernization
- IT operations and service delivery improvements
- Vendor selection and management
- Technology budgeting and purchasing decisions
- Project planning and implementation oversight
- IT security and risk management
Whether you're considering a new computer, replacing aging infrastructure, evaluating an IT service provider, or planning a larger technology initiative, Northview can help you understand your options and make informed decisions.
The focus is on recommending technology that fits your needs and resources rather than pushing unnecessary products or services.
Not Sure What You Need?
You don't need to diagnose the problem before contacting me.
Tell me what's happening, what you're trying to accomplish, or what isn't working, and I'll help determine the next step.
Call Northview Technology: 612-361-0707
Serving the Twin Cities metro and surrounding communities, with additional travel throughout Minnesota and Wisconsin available by arrangement.